{"xsrfToken":"BBRJ-S9D8-HYC4-HD7M_1f9cd33a9c5a95654b8056eb9b3c1a3e3953a999_lout","branding":{"id":"2","key":"ser","name":"Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#000000","headerLinkColor":"#ffffff","headerLinkHoverColor":"#ded300","headerLinkHoverBGColor":"#ded300","headerBadgeColor":"#ded300"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a2dead48-b445-4592-9958-0c6e64fcf464/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NGNkNTMzMy1lMWYwLTQ1ZmYtOWZhNS0wOTAyN2RhMWI4MTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEyZGVhZDQ4LWI0NDUtNDU5Mi05OTU4LTBjNmU2NGZjZjQ2NCI6WyJyZWFkIl19LCJleHAiOjE2Nzk5MDIyNDcsIm5iZiI6MTY3OTkwMTY0N30.MtwFTozJW96TyErB7mee18i7v-wFKxnfJ5WTNnPnUaY&client=64cd5333-e1f0-45ff-9fa5-09027da1b818&mode=fit","logoId":"a2dead48-b445-4592-9958-0c6e64fcf464","isLogoAvailable":true,"helpCenterTitle":"Welcome to Lumina's Help Center","sharedPortalName":"Lumina Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Lumina's Help Center","sharedPortalName":"Lumina Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#474a56","helpCenterTitleColor":"#fbf8f8","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c7f2e936-73b1-4cde-8142-fa28f325130c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NGNkNTMzMy1lMWYwLTQ1ZmYtOWZhNS0wOTAyN2RhMWI4MTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM3ZjJlOTM2LTczYjEtNGNkZS04MTQyLWZhMjhmMzI1MTMwYyI6WyJyZWFkIl19LCJleHAiOjE2Nzk5MDIyNDcsIm5iZiI6MTY3OTkwMTY0N30.NBKZ4kC8cel_JTfDxSeqNPQ3mzB6O8i09FGmb8yKwu8&client=64cd5333-e1f0-45ff-9fa5-09027da1b818&height=300&mode=fit","bannerMediaApiFileId":"c7f2e936-73b1-4cde-8142-fa28f325130c","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"ser","projectId":10200,"serviceDeskId":2,"name":"Service Desk","description":"<p>Welcome! Lumina's Service Desk is here to help</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"14","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Ask our support team</p>","icon":10632,"iconUrl":"https://luminasoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10632","groups":[2],"key":""},{"id":"10","name":"Report a problem","descriptionHtml":"","callToAction":"Report a problem","introHtml":"<p>Report an issue with any Lumina software</p>","icon":10624,"iconUrl":"https://luminasoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10624","groups":[2],"key":""},{"id":"13","name":"Request a license/evaluation","descriptionHtml":"","callToAction":"Request a license/evaluation","introHtml":"<p>Request an license purchase or evaluation</p>","icon":10629,"iconUrl":"https://luminasoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10629","groups":[2],"key":""},{"id":"11","name":"Suggest an improvement","descriptionHtml":"","callToAction":"Suggest an improvement","introHtml":"<p>Happy to hear your suggestions for improving Lumina software!</p>","icon":10607,"iconUrl":"https://luminasoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10607","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[10,11,14,13]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SER","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Lumina Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=luminasoftware","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BBRJ-S9D8-HYC4-HD7M_1f9cd33a9c5a95654b8056eb9b3c1a3e3953a999_lout","baseUrl":"https://luminasoftware.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"64cd5333-e1f0-45ff-9fa5-09027da1b818","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}